JAKES COCKTAIL BAR is hereafter referred to as We, Us, Our
We recognise the importance of your privacy and treat personal information provided to us
with respect and integrity. We comply with the National Privacy Principles contained in the
Privacy Act 1988.
Please note, when using this website, ordering or registering with us, you consent to the
collection, use and disclosure of your personal information in accordance with this Policy.
We collect personal information from a variety of sources including this website, telephone
calls and directly from our customers. The type of personal information collected will depend
upon what dealings you may have with us.
Collection using this Website
When you use this website, we collect personal information which you provide to us and
information about how you use our website, for example by registering, making a purchase or
posting content to our site. This information may includes your name, home or work address,
phone number, email address and information about the products that interest you.
Use of personal information
In general our policy is to only use your information for the purpose for which it was either
specified or reasonably apparent at the time when the information was collected. We may also
use the information collected for any other related purpose for which you may reasonably
expect it to be used.
Some of the purposes for which we commonly use your information are as follows:
To assist in providing our services and products to you and in processing the orders that
you place with us by this website, by telephone call or in person.
To assist with any calls you make to us
To communicate promotional offers and special events
For our internal administrative, marketing, planning, and product development and
We may disclose your personal information:
where the law requires us to do so; and
to any third parties that you consent for us to do so.
Purpose for handling information
We will take reasonable steps to ensure that you are aware of the purposes for which we
handle personal information except where our collection or disclosure of the personal
information is required by law. Personal information should only be handled for purposes
notified or obvious to you, and only subsequently used or further communicated where not
incompatible with these purposes.
Access and updating personal data
You are welcome to request access to any personal information held about you by We. To
obtain this information please contact us using the contact details set out in this policy.
If you have any queries or concerns about your personal information or if you would like to
make a complaint, then please contact us for assistance. We take all reasonable security
measures to protect your personal information stored in both electronic and hard copy form.
Access to our electronic records is limited by passwords to authorised personnel only. We
understand that security of personal information is paramount and we endeavour to take all
reasonable steps to ensure that the personal information we hold is not subject to loss, misuse
or unauthorised access or alteration.
We take best possible care with delivering your orders. Please ensure the address you have
supplied is correct as redelivery will incur a fee. We are unable to accept responsibility for
non delivery if you have supplied the incorrect address, telephone number, time or other
There is a delivery fee applicable on all deliveries and varies depending on delivery area, for
details please see information on this website, on our application, enquire in the store or by
telephone. Standard delivery time is approx 45minutes. This may vary depending on the
volume of orders placed at the time of your order, during peak and dinner hours.
We deliver to a predefined area. No delivery is available outside of these boundaries. Online
store ordering and delivery is subject to the store trading hours which may change from time
to time. This takes into account the time to process an order.
Additional information is collected when you order a pizza with We online. This information
assists in the delivery to your request and to verify your credit card and other methods of
When making enquiries, ordering or requesting service information, participating in certain
promotional activities, completing surveys, and generally corresponding with us, we may ask
for certain Personal Information, including, your name, mailing address, phone number and
If you are on a part of our website that requires you to provide your Personal Information, it
will be clear what Personal Information we are requesting.
We may also collect other information that is provided to us by your web browser. This may
include the browser you used to come to our website, the Uniform Resource Locator ("URL")
of the website that you just visited before visiting our website, which pages on our website
you visit, any search terms you entered, which URL you go to next, and your Internet
Protocol ("IP") address.
computer hard drives during the exchange of data that happens when your browser points to
our website. Cookies enable a website to identify a user's browser as a previous visitor by
means of a unique string of numbers assigned on a previous visit. Our cookies assist us in
collecting information on what pages of our website you access or visit, and in recording any
Our cookies cannot and do not retrieve any other data from your hard drive or pass on
computer viruses. If you are just browsing our website, a cookie identifies your browser and
your preferences and recording other session information (a "session" is a single visit by you
to our website).
We will not be responsible for any loss or deterioration which occurs subsequent to delivery
as per your instructions (unless otherwise agreed in writing prior to delivery) due to non-
timely collection or otherwise. Please select your meals carefully as no refund or exchange
will be given. If a product is out of stock, we will contact you to determine if you would
prefer a replacement or deduct it from your total order.
We only accept online payment by providing your credit card details during checkout on our
secure site. We will process your order payment using your credit card details for the value
printed on the tax invoice we provide with your delivery. All transactions are sold and
processed in United Kingdom pounds (GBP). Accepted card mix may vary on this secure site.
Credit card details are handled by a third party payment gateway, and We will never save
your actual card details. For orders through our application you acknowledge that We will
save a reference to your card called a "token", which is provided by our payment gateway.
This means that by saving the token, We can give you the option to charge the same card
previously used without having to re-enter your card details. You will need to be registered on
our application and log in when ordering online to use this function. Should you wish to
remove the token, simply log in, click into your account and delete the relevant card. You will
need to re-enter your card details for future orders.
For the avoidance of doubt, We will not in any circumstance be liable to you, or any third
parties, for any loss or damage you may suffer arising from credit card fraud or identity theft.
Our e-commerce site uses Secure Sockets Layer (SSL) technology, which uses 128 bit
encryption. SSL locks all payment information passed from you to us in an encrypted
envelope, making it extremely difficult for this information to be intercepted.
Secure details will never be provided to unauthorised third parties.
Changes in the future
changes on our website.